Privacy Policy:

Your contact details will not be shared by anyone outside Natural Track Safaris. The details will only be used to provide the details that you have requested and authorized to receive from Natural Track Safaris.

Terms & Conditions

Natural Track Safaris is a member of Kenya Association of Tour Operators (KATO) Bonding scheme that ensures the safety of your payments and your security. This is an insurance cover whose purpose is to protect your finances at the same time putting your safety in highest regard.

Kenya park rules/regulations: PARK RULES

1. Price

Kindly Note: Prices will be quoted on per case basis, it is difficult to quote prices on the website as each itinerary case is different: includes different hotels and/or locations.

All prices are net and non-commissionable

Prices are quoted in Dollars and include:

• Full-board accommodation on two-people sharing basis
• Triple room where requested will be given.
• All transport as per itinerary in safari van/cruiser.
• Full-time English-speaking safari guide
• Campsite fees for camping safaris
• Park fees( also payable directly at park entrance gates)
• Airport transfer, from and back

Price does not include:

(where not stated on person-to-person)

• Visas (payable at the airport on arrival)
• Optional excursions
• Drinks, tips, phone calls, laundry
• Expenses of personal nature
• Medical insurance
• Personal travel insurance
• Flying doctor service for emergency evacuation
• Any other extra not stated as included.

2. Price Validity

Prices are valid for the specified time but are subject to change without notice in case of Government action; increase in hotel tax or V.A.T. Prices are marked on the today-exchange rate at the time of publication and may be affected in case of major variation in exchange rates.

3. Reservations

Upon reservations, a minimum deposit of 40% is required for booking outside 90 days, and 50% within 45 days. The balance to be cleared minimum 30 days before arrival.

Children of age 12 and below, sharing with parents will be required to pay 55% of the full price.

Payments can be made by Direct bank transfer or credit card (Master card, Visa, American Express and JCB)

***Please note: all payments made by credit card incurs an additional 5% surcharge, local bank processing fee.

4. Cancellation

Due to the cancellation fees demanded by the hotels once we book your rooms, the charges for cancellation once booked are as follows:

Beyond 60 days: 10% charge, refund 90%

Bookings amended/cancelled above 30 days but less than 60 days: 20% cancellation charge: 80% refund.

If cancelled within 30 days but more than 14 days: 40%: 60% refund.

Cancellation within 10-15 days: 80%. Refund 20%.

0-5 days: 100%.

5. Accommodations

The standard pricing policy is of two people sharing a double/twin room. Single rooms are available at supplementary costs. Wherever possible we book rooms with private baths throughout the safari (except on budget camping). However Natural Track Safaris can neither guarantee rooms with private baths as some rooms in Treehotels do not have private bathrooms.

6. Transportation

Depends on the itinerary route but is usually by safari minibus with pop-up roofs, large windows and English speaking driver-guide. Each client is guaranteed window seats allowing each one of you a perfect photographic corner.

7. Safari options

Shown here are some of our frequently requested safaris. A published itinerary can be adjusted to suit your needs and should you wish to design your own program we will be happy to help.

8. Security

Urban areas of Kenya as do other parts of the world have a degree of crimes, the commonest being petty thefts. As such simple precautions are necessary. Large sums of money or travelers cheques should not be carried about but left in your hotel safe deposit.

Walking along the dark streets in major towns is a risk. Included in the petty crimes is theft of jewels such as gold chains, bungles or earrings, purse etc.

Be aware of petty conmen within the cities who may request small sums of money for sad reasons. They are to be ignored.

9. Insurance

An element of personal risk that is of hazardous nature is involved in all the expeditions. Members in such an expedition must accept this risk. You are advised to take out an Insurance policy to cover personal accidents and medical expenses. This can be arranged on request.

10. Liability

While great effort and care is taken for the safety and security of luggage, We shall not be held liable for loss or damage to such items. High precautions are taken to ensure your safety and you must note that some of the optional activities that you may wish to participate in carry with them various inherent risks. Should you wish to take part in them, and you are free to do so, We can assume no responsibility for your safety. Some regions and roads may be lacking facilities for quick evacuation. As such, safaris are booked on agreement that you accept and you are aware of such lack of facilities for rapid evacuation.

Natural Track Safaris shall not be liable to injury, loss, damage, accident, delay to persons due to sickness, pilferage, government restrain or weather changes. We will also not be liable for loss of property due to any act of default of any hotel, carrier, restaurant, company, or agents rendering any of the services included in the itinerary.

Natural Track reserves the right to cancel or change itineraries or substitute services due to unforeseen circumstances without notice or decline to accept or retain any tour members at a given time.